Політика якості
We provide the market with innovative solutions, standard but also tailored to the customer, validated by our technology and team of specialists
At Vicoustic as a reference company in acoustic products and services, we are aware of our corporate responsibility, taking design and quality as key factors in our development. Therefore, we understand that it is our duty to commit ourselves to continuous improvement and the quality of our processes and services, in order to fully meet the needs of our customers and achieve our global objectives, thereby consolidating the prestige of the brand Vicoustic.
Thus, Vicoustic’s Quality Policy is based on the following pillars:
CUSTOMERS
We provide the market with innovative solutions, standard but also tailored to the customer, validated by our technology and team of specialists. At Vicoustic we have the most advanced hardware and software tools to accurately simulate the desired acoustic result. We intend to ensure a high level of operational efficiency, helping to boost the sale of products and guarantee the fulfillment of deadlines. The goal is customer satisfaction, while ensuring the quality of our products and services, we want to exceed your expectations and ensure your loyalty.
VICOUSTIC TEAM
We define and disseminate Vicoustic’s global objectives at all levels, involving and encouraging employees to introduce improvements in new products, activities and services. We guarantee a culture of awareness by involving all employees in optimizing results, teamwork and daily responsibility for environmental and safety issues at work. We invest in the professional development of employees, through training and acquisition of experience.
INNOVATION
Innovation is the engine that drives us and highlights us in the market of products and services for acoustic solutions oriented to a wide variety of spaces, from studios, schools, offices, restaurants, among others. We combine technical competence with the quality of our raw materials and process efficiency, ensuring a quality end product combined with a modern and attractive design.
PROVIDERS
We promote strategic partnerships with suppliers in order to stimulate the continuous improvement of our products and services.
COMPLIANCE WITH LEGAL AND REGULATORY REQUIREMENTS
Daily we aim to ensure compliance with the requirements of customers and external stakeholders, as well as applicable legal and regulatory requirements.
COMMUNITY
We support community initiatives. We feel a constant concern to contribute actively to the society where we are inserted.
ENVIRONMENT AND SAFETY
We create an environmentally responsible culture that contributes to the improvement of the sustainable performance of our activity. We favor the adoption of environmentally friendly products, adopting good practices to reduce waste and to forward our waste to licensed operators. Preventing environmental and work-related accidents as well as eliminating the risks to employees’ safety and health is part of our policy.
